Refund Policy
Last updated: July 20, 2026
1. Overview
This Refund Policy explains when and how you can request a refund for a paid subscription to AptoTask, operated by Solution Wagon. By purchasing a subscription, you agree to the terms outlined below.
2. Free Trial
If a free trial is offered, you may cancel at any time during the trial period without being charged. Once the trial ends and a paid subscription begins, standard billing and refund terms apply.
3. Refund Eligibility
You may request a full refund within 7 days of your initial subscription purchase if you are not satisfied with the Service. Refund requests made after this period are evaluated on a case-by-case basis.
4. Renewal Charges
Subscriptions renew automatically at the end of each billing cycle unless cancelled beforehand. We do not provide refunds for renewal charges once a new billing period has started, but you can cancel to prevent future renewals.
5. Non-Refundable Cases
Refunds will not be issued for accounts suspended or terminated due to a violation of our Terms & Conditions, or for partial months of usage after cancellation.
6. How to Request a Refund
To request a refund, please email our support team at support@aptotask.com with your account email and order details. Approved refunds are typically processed within 5-10 business days to the original payment method.
7. Changes to This Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
8. Contact Us
If you have questions about this Refund Policy, please reach out to us at support@aptotask.com or visit aptotask.com.